Privacy Policy

Effective Date:

31 - Dec - 2024

At TheCozyBeds, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website, accessible at thecozybeds.co.uk

Information We Collect

We collect the following types of information to provide our services effectively:

Information You Provide to Us

When you make a purchase or create an account, we collect details such as your name, email address, phone number, billing and delivery addresses.

We use third-party payment processors to handle your payment details securely. We do not store your full credit or debit card information.

If you contact us via email, phone, or live chat, we may collect the content of your communication.

Information We Collect Automatically

When you visit our website, we may collect the following information:

IP address, browser type, and operating system.

Pages visited, time spent on pages, and referral sources.

To enhance user experience and analyze website performance, we use cookies.

Information from Third Parties

We may receive information about you from third-party platforms (e.g., payment gateways or delivery services) as part of processing your order.

How We Use Your Information

We use the information collected for the following purposes:

To process and deliver your orders

To provide assistance and respond to inquiries.

To send promotional emails about our products and offers, only if you have opted in.

To analyze website performance and user behavior for optimization.

To comply with applicable laws and regulations.

Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

Payment processors, delivery companies, and IT support providers.

Authorities when required by law or to protect our legal rights.

In case of a merger, acquisition, or sale of our assets.

Your Rights

Under the UK General Data Protection Regulation (GDPR), you have the following rights:

Request a copy of your personal data.

Request corrections if your data is incomplete or inaccurate.

Request the deletion of your personal data, subject to legal obligations.

Request transfer of your data to another service provider.

Limit how your data is used in certain circumstances.

Opt-out of marketing communications at any time.

Security Measures

We use advanced security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Retention Period

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal and accounting obligations.

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For questions or concerns about this Privacy Policy, contact us at:

Manchester, United Kingdom

Email: support@thecozybeds.co.uk

Phone: +1012 3456 789

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